Disabling CopitrakPhone call accounting

Problem:

How to disable CopitrakPhone from collecting and processing call data.

 

Cause:

Call accounting data is no longer required.

 

Solution:

There are two different configurations for CopitrakPhone processing, automatic service and scheduled via command line task. Below are instructions to disable both methods.

 

 

-- [ Automatic Service ]--

• ·         Open CopitrakPhone ‘As Admin’
• ·         Under the Windows Service section, press the Stop button to stop the service.
• ·         Select File, then Select Exit to close CopitrakPhone.
• ·         Open windows services.msc as admin
• ·         Double-Click the Copitrak Phone Service
• ·         Change the Startup Type to Disabled and press Ok.

• 

 

--[ Scheduled Task ]--

 

• ·         Verify all the above options for the Automatic service method are set.
• ·         Open Windows Task Scheduler
• ·         Locate the Copitrak Task configured for CopitrakPhone processing, right-click and select disable.

• 

 

 

Level of Complexity 

Moderate

 

Applies to  

Product	Version	Build	Environment	Hardware
CopitrakPhone	0.4.4.0

References

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