When users print a Color PDF via Adobe it always tracks as color even when Black and White is selected at a Color Printer or the Device is Black and White
Adobe Advanced Print Setup is letting Adobe manage all the colors. Even if you print to a BW device Adobe will send the document as a color doc, and Copitrak will treat it as such.
- Open a PDF File in Adobe
- Click File Print
- Click Advanced in the Print Dialogue
- Check Let Printer Determine Colors (If Treat grays as black, Preserve Black, and Preserve CMYK Primaries are checked leave them alone)
- Select OK, and click Print to test