CSS Web Reports are Blank
Article # 3040209 - Page views: 55
Issue
Running web reports out of the Copitrak Web Reporter produces a blank report.
Cause
The server is missing the crystalreportviewers12 folder that should be located in C:\inetpub\wwwroot\aspnet_client\system_web\2_0_50727\.
Solution
Check this location to see if the crystalreportviewers12 exists there C:\Program Files (x86)\Business Objects\Common\4.0\. If it exists copy this to C:\inetpub\wwwroot\aspnet_client\system_web\2_0_50727\. If the folder can't be found you will need to source and upload the crystalreportviewers12 folder to C:\inetpub\wwwroot\aspnet_client\system_web\2_0_50727\.
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| CSS Web Reporter | R3/R2 |
References
Add any references to other internal or external articles