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CSS Web Reports are Blank

Article # 3040209 - Page views: 29

Issue

Running web reports out of the Copitrak Web Reporter produces a blank report.

 

Cause

The server is missing the crystalreportviewers12 folder that should be located in C:\inetpub\wwwroot\aspnet_client\system_web\2_0_50727\.

 

Solution

Check this location to see if the crystalreportviewers12 exists there C:\Program Files (x86)\Business Objects\Common\4.0\. If it exists copy this to C:\inetpub\wwwroot\aspnet_client\system_web\2_0_50727\. If the folder can't be found you will need to source and upload the crystalreportviewers12 folder to C:\inetpub\wwwroot\aspnet_client\system_web\2_0_50727\.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
CSS Web Reporter R3/R2      

References

Add any references to other internal or external articles

 

Article # 3040209