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Kofax

Copitrak - Users are Getting Double Pop Client Matter Entry Dialogue Box

Article # 3043577 - Page views: 13

Issue

Users are Getting Double Pop Client Matter Entry Dialogue Box

 

Solution

Install HF for Print Spooler Monitor version KofaxCopitrak-DesktopSuite-3.0.16.0.FIX16714 or higher. Make sure the tracking group is set for Delayed and not Immediate.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
KofaxCopitrak-DesktopSuite-3.0.16.22 3.0.22.45      

References

Add any references to other internal or external articles

 

Article # 3043577