Copitrak EDGE Miscounting on Canon Copier
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Copitrak EDGE terminal is miscounting when connected to Canon copier.
There have been 2 Canon models that have counting issues with the default configuration files.
You will need a new tbl_Canon.txt file. Please contact a Tier 2 support representative to get this. Once you have the file place this in the C:\Program Files (x86)\Kofax\Kofax Copitrak Edge Software folder.
You will now have a new option to select for Copier Make under Copy Configuration.
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