Copitrak Scan to Email PDF Attachment's are Corrupt
Article # 3032633 - Page views: 124
Issue
Scan to Email PDF Attachment's are Corrupt
Solution
In the \ERS\WINERS folder check the smtp.exe.config file for the below setting. If it's set to True change it to False.
<setting name="EncodeAttachmentsWith8Bit" serializeAs="String">
<value>False</value>
</setting>
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Copitrak System Software | 2.0 | R2 | ||
Copitrak System Software | 3.0 | R3 | ||
Copitrak System Software | 3.1 | |||
Copitrak System Software | 3.1.1 | |||
Copitrak System Software | 3.2 |