Copitrak Scan to Email PDF Attachment's are Corrupt

Issue

Scan to Email PDF Attachment's are Corrupt

Solution

In the \ERS\WINERS folder check the smtp.exe.config file for the below setting. If it's set to True change it to False.

            <setting name="EncodeAttachmentsWith8Bit" serializeAs="String">
                <value>False</value>
            </setting>

Level of Complexity 

Easy

Applies to  

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