Copitrak Scanning to DOCX Format Fails in CSS 3.2
Article # 3035919 - Page views: 88
Issue
Scanning to DOCX file format is failing on new CSS 3.2 Install
Solution
CtkCommandLine is missing 2 files (DocXConv.dlc and DocXWrapper.dll). These files will need to be attained from Tier2 or from CtkCommandLine version 1.1.22 and copied into the ers\ctkcommandline folder.
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| Copitrak CSS 3.2 | 3.2 |
References
Add any references to other internal or external articles