Question / Problem:
After upgrading Oracle Java to version 8u261 or later, the Device Registration Service no longer is able to communicate with Rioch MFDs. The Plugin Error log reports the following
Error Message : ERROR in LoadJNIFunctions. Failed to load Java dll.
Answer / Solution:As of Oracle Java 8u261 and Later, the Java Platform no longer uses older versions of the C++ Runtime. If the C++ Runtime version 2010 is installed, install C++ Runtime version 2015 or later.
|Device Registration Service||7.x|
Article # 3030455