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EO/EE: SSL and TLS support for SMTP

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Article # 3015438 - Page views: 745

QUESTION:

Does Equitrac Office / Equitrac Express support SSL and/or TLS via SMTP email transmission?

ANSWER:

The ability to encrypt SMTP traffic is available in Equitrac 5.5 and later. Equitrac SMTP configuration as of 5.5 allows for TLS encryption.

NOTE: If TLS is enabled:

  • set the 'SMTP Email server port' field to 587.
  • the 'SMTP Email server' field must use the host name, not IP Address, in order to receive error notification emails.