Question / Problem:
How do I upgrade Device Web Server to use version 9 of Apache Tomcat?
Answer / Solution:
The Device Web Server (DWS) component of Equitrac, required to run some of the web-based Equitrac Embedded Clients, is driven by Apache Tomcat and is installed automatically whenever DWS is selected. In Equitrac v5.7, when DWS is required and installed, Apache Tomcat version 7 is utilized. Apache Tomcat version 7 is End of Life from 31st March 2021; please see link: https://tomcat.apache.org/tomcat-70-eol.html
As a result, some Partners & End Users have concerns that their Equitrac v5.7 system with DWS will no longer be utilizing a current and supported version of Apache Tomcat.
To rectify this concern, a hotfix has been released by Kofax that will update Apache Tomcat to version 9 and set DWS to utilize it.
How to request this version
Currently, this hotfix is available on request via a Kofax Support Case. Please create a case on the Kofax Support portal (https://support.kofax.com) requesting the upgraded version of Tomcat. In order to obtain this, the system must be under a current Maintenance and Support agreement; please supply the CAS License details to verify support.