The default timeout of a Equitrac Web Client session is 30 minutes. This setting can be changed by modifying the Equitrac Application Pool in IIS.
On the server hosting Equitrac Web Client:
- Open to Internet Information Services (IIS) Manager
- Application Pools
- Right-click Equtirac > Advanced Settings
- Change the value of Idle-time out (minutes) to the desired setting
- Restart IIS