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How to change the session timeout of Equitrac Web Client

Article # 3015504 - Page views: 533


The default timeout of a Equitrac Web Client session is 30 minutes. This setting can be changed by modifying the Equitrac Application Pool in IIS.

On the server hosting Equitrac Web Client:

  1. Open to Internet Information Services (IIS) Manager
  2. Application Pools
  3. Right-click Equtirac > Advanced Settings
  4. Change the value of Idle-time out (minutes) to the desired setting
  5. Restart IIS