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How to move the Equitrac Trace Log storage location

Article # 3039340 - Page views: 85


Is it possible to change the storage location of the Equitrac Trace Logs from the C:\users\<serviceaccount>\appdata\local\temp\ folder to another location?


The Equitrac Debug Log location can be changed via a Registry Key change.

Note: The following change requires restarting Equitrac Services, as well as making changes to the Windows Registry. Please ensure that you have an appropriate backup before making the following changes.

  1. Stop all the Equitrac related services that are running on the server
  2. Launch the Windows Registry Editor
  3. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Equitrac
  4. Create a new Key object called Tracing
  5. Under the new Tracing Key object, create a REG_SZ entry called Tracing Path
  6. Change te Value data to the location where you would like the logs stored, without the trailing backslash (e.g. E:\EQLogs)
  7. Restart the Equitrac related services

Applies to:  

Product Version
Equitrac Office/Express 5.x


Article # 3039340
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