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Resolution or scaling issue of the Equitrac HP OXP embedded application on the display panel

Article # 3031625 - Page views: 51

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Problem: 

Resolution or scaling of the Print-to-Me solution on the display panel doesn't match the full resolution of the screen on the HP MFD.

An example of the behavior can be seen below.

2021-07-23_15-07-30.png

Solution: 

The attached zipped file (click here) contains the fix with the following files:

  • index.html
  • OXPd-WJ1.5.css

Installation Instructions:

To install this fix, do the following:

  1. Open the folder <Install_drive>:\Program Files\Equitrac\Express\Device Control Engine\HP OXPd\HTML\4.
  2. Create a backup copy of the files following to a safe location:
    • index.html
  3. Copy and overwrite the existing files following:
    • index.html
  4. Open the folder <Install_drive>:\Program Files\Equitrac\Express\Device Control Engine\HP OXPd\HTML\Common\OXPdUILib\style\WJ15.
  5. Create a backup copy of the files following to a safe location:
    • OXPd-WJ1.5.css
  6. Copy and overwrite the existing files following:
    • OXPd-WJ1.5.css

Additional Notes:

  1. Verify the system has the latest DCE version.
  2. If there is no folder “4” just copy folder 1 to the same location and rename it to 4
  3. To verify that folder "4" is using the OXPd-WJ1.5.css file, go to C:\Program Files\Equitrac\Office\Device Control Engine\HP OXPd\HTML\4 and open the sdr.js file which will show which folder it is using:
    • (OXPdUI.setStyle(OXPdUI.getDeviceWJStyle(navigator.userAgent, 'WJ1.5').

You can also add these 2 new CSS classes manually to the OXPd-WJ1.5.css file

Add new css class screenOXPdForLargeScreen under screenOXPdForLargeScreen

.screenOXPdForLargeScreen {
background-color: white;
position: absolute;
width: 100%;
height: 100%;
}

Add new css class div.contentOXPdForLargeScreen under div.contentOXPdForLargeScreen

div.contentOXPdForLargeScreen {
background-color: #d1b2c1;
left: 0;
width: 100%;
height: 100%;
position: relative;
display: block;
}

These css classes can be added to the rest of the CSS files in each of their agent versions in every folder under <Install_drive>:\Program Files\Equitrac\Express\Device Control Engine\HP OXPd\HTML\Common\OXPdUILib\style (For example WJ10C, or WJ15C, or WJ21, or WJ26) if needed.

Applies to:  

Product Version
Equitrac 5.7