After a "Repair" process is executed with the installer, the Web Deposit is unusable; it shows an error message "The Web Deposit database seems to be corrupt. Please contact your Equitrac Express administrator".
The "Repair" process is resetting the connection string of the Web Deposit.
Manually edit the web.config file and set the database servername and instance for the "Data Source" value in the connection string.
- Locate the "
\Areas\WebDeposit\web.config" configuration file. NOTE: By default, the file is located in "C:\Program Files\Equitrac\WebClient\Areas\WebDeposit\web.config".
- Open the configuration file in a text editor (e.g. Notepad).
- Find the "
\ " element and then its child element where the "name" attribute is "EQWebDeposit".
- Set the "data source=" value of the "connectionString" attribute to the server and instance name of the SQL server where the "EQWebDeposit" database is created.
- Set the authentication method for the database by modifying the "connectionString" attribute: • If a fixed user is used, append ";User ID=...;Password=...;" to the end of the attribute value. • If Windows authentication is used, make sure that "User ID=ﾅ" and "Password=ﾅ" values do not exist.
- Restart the "Equitrac" application pool in IIS.
Note: This issue is expected to be fixed in a future release.