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EO/EE 5.6: Multi-Server Print-to-Me printing is no longer functional after applying EQ56-HF-329097-CAS hotfix

Article # 3015589 - Page views: 851

Problem Statement:

Using Equitrac Office / Express 5.6, after applying CAS hotfix EQ56-HF-329097-CAS, users that submit a print job on a remote Print-to-Me queue are no longer able to release jobs to a MFD that is assigned to a different print server.

Cause:

An issue was identified in CAS hotfix EQ56-HF-329097-CAS, which was introduced alongside Windows Client Hotfix EQ56-HF-329097-WinClient.

Resolution:

This issue has been corrected in CAS hotfix EQ56-HF-338444-CAS.