Skip to main content
Kofax

EO/EE - Not able to see secured jobs from remote DREs which were installed using the silent method

Problem Statement:

Users were not able to see their secured jobs from some remote DREs which were identified to be installed using the silent method.

Cause:

This issue occurs because the silent method was missing the following Option (IS_SLP_DA="0") which is not mentioned in the installation guide.

Resolution:

For existing installed DRE or DCE Servers

  1. Edit the file in C:\Program Files\Equitrac\"Office" or "Express"\SLP eqslp.conf --> and put this line to false --> net.slp.isda = false.
  2. Delete the two files "eqslp.conf" and "eqslpd.bdb" located under C:\Users\"EQServiceAccount"\AppData\Local\Equitrac
  3. Restart the EQSLP service

For new DRE or DCE Servers which will be deployed using the silent install add IS_SLP_DA="0" to your command line. For example:

msiexec /i c:\Equitrac.Express.x64.msi ADDLOCAL="Common,DRE,DCE,SPE" CASNAME="EQCASServerName"  LANGUAGE="en" IS_SLP_DA="0" SRVCUID="Doamin\EQServiceAccount" SRVCPWD="*********" /qn

  • Was this article helpful?