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Error when logging in Web Depost Page: The Web Deposit Database seems to be corrupt. Please Contact your Equitrac Express Administrator

Error when logging in Web Depost Page: The Web Deposit Database seems to be corrupt. Please Contact your Equitrac Express Administrator

Problem Statement:

During the set up of Equitrac Express 5.x Web Deposit, an error is received when logging into the Web Deposit Page: The Web Deposit Database seems to be corrupt. Please Contact your Equitrac Express Administrator

Cause:

Steps for setting up the Global Settings has  not been completed

Resolution:

  1. Find the document Equitrac Express Web Deposit Setup Guide
  2. Find the section Setting up the Global Settings
  3. Complete the steps as documented.