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Implications for the Equitrac software and users' ability to print if maintenance expires before it is renewed

With Equitrac Office and Equitrac Express, what are implications for the Equitrac software and users' ability to print if the maintenance contract expires before it can be renewed? If the maintenance contract expires before it is renewed, the Equitrac solution will continue to function with no impact on users' ability to print. However, with respect to the ability to administer the system, the following behavior will occur:

  1. Once maintenance has expired, each time System Manager is started, a warning message will appear indicating that maintenance has expired.  This message can be cleared for the current session with no affect to the system; however, it will reappear the next time System Manager is started.
  2. Once the maintenance has expired, you will no longer be able to apply hotfixes or perform a software upgrades.

 

Please see the following KB article regarding the process to update the system maintenance expiry date in System Manager:
https://knowledge.kofax.com/Digital_Imaging/01_Software_Licensing_and_Download_Issues/Maintenance_and_Support_date_within_Digital_Imaging_Software