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Kofax

Is SNMP Counting supported with DRC or I-Queue(DRC) queues?

Question: With EE/EO, is SNMP Counting supported with DRC or I-Queue(DRC) queues?

Answer:

With SNMP counting, the submitter (service) of the print job will send the page count SNMP query to the MFP.

In DRC/I-Queue(DRC) environments, it would mean that MFPs will be receiving multiple queries coming from multiple sources (potentially hundreds or thousands) and this would impact the overall printing services performance.

For this reason SNMP counting is not supported with DRC or I-Queue(DRC) as per product design.