Command to import the RightFax transactions is not working

Problem Statement:

Not able to import RightFax transactions using EQRightFaxImport.exe

Cause:

This could happen if the customer doesn't have an EDS (External Data Sources) license, or the Syntax of the CSV file containing the RightFax import data is not correct

Resolution:

Make sure there is an EDS license and flow the instructions in the attached EQRightFax-ReadMe File. Also KB article 14254 "How to Import RightFax Transactions into Equitrac" can be used as a reference.

Attachments:

EQRightFax-readme.txt (3.6 KB)