Not able to import RightFax transactions using EQRightFaxImport.exe
This could happen if the customer doesn't have an EDS (External Data Sources) license, or the Syntax of the CSV file containing the RightFax import data is not correct
Make sure there is an EDS license and flow the instructions in the attached EQRightFax-ReadMe File. Also KB article 14254 "How to Import RightFax Transactions into Equitrac" can be used as a reference.
EQRightFax-readme.txt (3.6 KB)