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EO/EE 5.7 - Exception setting up Couchbase indexes

Article # 3015776 - Page views: 298

Problem Statement

This applies to the October 25 release of Equitrac 5.7. Installation files would have a filename of EEx64 - or EOx64 -

While attempting to create indexes in Couchbase manually with the cbinit.exe utility, the following error appears:

"Caught exception setting up Couchbase. Error: http:///query/service returned 500"


It is possible that an incompatible version of Couchbase is installed.

Possible Resolution

Equitrac was built to work with Couchbase Community Edition 4.1.x. Download and install this version of Couchbase and attempt the setup again.