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EO/EE 5.x: Enterprise License Assignment View remains unchanged after modifying users

Article # 3015639 - Page views: 244

Information:   In Equitrac Office and Equitrac Express, when using an Enterprise license, if you remove users to lower the number of assigned users (System Manager> Licensing> Assignment View), the number of used user accounts does not change.   To resolve this issue, after removing the users, select Configuration>Uplink and click the Synchronize enterprise license button. This removes the excess license assignments. NOTE: You do not need to be running Master\Slave uplink server to do this.
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