Equitrac Gen. 2 USB card readers - HID Prox Decoding
Problem Statement:
When using Equitrac's Gen. 1 readers (CRU00Z01 / Y591-EHID-202 or Y591-EHID-203) , HID decoding works correctly, and returns the expected badge number when properly configured in System Manager.
After installing Equitrac's Gen. 2 card readers, HID decoding no longer works using the same settings in System Manager. The raw value, which may be a 16 digit number, is returned instead. The affected card readers include orderable part numbers CRU0MF02, CRU00Z02 and CRU0MC02. The manufacturing part number on the bottom of the reader are respectively Y591-EMUL-202, Y591-E125-202, and Y591-EMSI-202.
Resolution:
To make HID Decoding work with the new Gen. 2 Equitrac USB card readers, a hotfix or version update may be required for Equitrac Office and Equitrac Express.
Please refer to the table below:
| Equitrac Office / Express Version | |
| 4.2.4 | update to 4.2.6 and apply hotfix |
| 4.2.5 | update to 4.2.6 and apply hotfix |
| 4.2.6 | HF-228671A-CAS or later |
| 5.0 | update to 5.2 and hotfix or 5.6 |
| 5.1 | update to 5.2 and hotfix or 5.6 or 5.7 |
| 5.2 | HF-227496-CAS or later |
| 5.3 | update to 5.6 or 5.7 |
| 5.4 | update to 5.6 or 5.7 |
| 5.5 | update to 5.6 or 5.7 |
| 5.6 | No hotfix required+ |
| 5.7 | No hotfix required |
Contact your Equitrac software provider to receive hotfixes.
Note: the hotfix release notes may not specifically reference this issue.