To collect trace logs for Equitrac Send To printing/Print Distrbution client:
- Ensure EQPDToolTray.exe utility is copied to C:\Program Files\Equitrac\Office\Client directory on the client workstation
- Run EQPDToolTray.exe with the -t option (for example, open command prompt and run EQPDToolTray.exe -t)
- Recreate the issue, collect the logs from your temp directory (C:\Users\
To disable collection of logs, simply quit Send-To Printing (via the System Tray) and re-run EQPDToolTray.exe with no options.