Force Mono and Duplex Rules Not Working as Expected with Epson WF-C21000 Standard Driver
Article # 3023280 - Page views: 246
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Problem:
When using the Epson Standard print driver for WF-C21000, the Equitrac rules for Force Monochrome or Force Duplex does not have the desired result. The Epson Universal print driver for that model works as expected.
Solution:
A workaround is to use the Epson Universal print driver.
If the Standard driver is required, a hotfix for Equitrac Office / Equitrac Express 5.7 and ContolSuite 1.1 will be available.
Please contact Kofax support for further details.
Applies to:
| Product | Version |
|---|---|
| Equitrac Office | 5.7 |
| Equitrac Express | 5.7 |
| Equitrac | 6.1 |
| ControlSuite | 1.1 |