Force Mono and Duplex Rules Not Working as Expected with Epson WF-C21000 Standard Driver
Article # 3023280 - Page views: 254
3023280
Problem:
When using the Epson Standard print driver for WF-C21000, the Equitrac rules for Force Monochrome or Force Duplex does not have the desired result. The Epson Universal print driver for that model works as expected.
Solution:
A workaround is to use the Epson Universal print driver.
If the Standard driver is required, a hotfix for Equitrac Office / Equitrac Express 5.7 and ContolSuite 1.1 will be available.
Please contact Kofax support for further details.
Applies to:
Product | Version |
---|---|
Equitrac Office | 5.7 |
Equitrac Express | 5.7 |
Equitrac | 6.1 |
ControlSuite | 1.1 |