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NUC for Toshiba - Certificate Mismatch error in DRS

Article # 3015804 - Page views: 213

Problem Statement:

Using Nuance Unified Client for Toshiba, after the security certificate was changed on the MFP, attempting the install/register via DRS results in the error "Certificate Mismatch"


Certificate that was used when the MFP was initialized is expected when the client is installed and registered


If the MFP's security certificate is changed, the device must be removed then re-initialized before performing the install/register.