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Kofax

Performance Issue with Authentication After Upgrading

With Equitrac Office and Equitrac Express, after upgrading to the latest version, there is a noticeable delay when attempting to authenticate at an MFP. This behaviour can occur if the SNMP settings in System Manager are incorrect. During an upgrade, these settings revert to their defaults Get=public and Set=private). Verify that these community names match the MFP; modify if necessary.