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Randomly some printed jobs will stay in the windows queue with the Status "Sending to Printer"

Article # 3015818 - Page views: 264

Problem Statement:

When users release their print jobs from the Release Stations the job print jobs fine but randomly keeps a copy of the job in the windows queue. The printer queue show these print jobs with a Status of "Sending to Printer".


In System Manager under the Port setting for the device - the Behavior Connectivity was set to "Hold port open". Once this setting was changed to "Close port on completion" the problem was resolved.

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