Users prompted for Department ID and PIN when printing to a Canon with Equitrac Embedded for EP5
Article # 3015432 - Page views: 358
Issue:
Users prompted for Department ID and PIN when printing to a Canon with Equitrac Embedded installed.
Resolution:
After checking for proper machine settings as defined in EP5_Embedded_for_Canon_MEAP_2.0.12, check in Printer Device Settings on the print server for "Require Department ID and PIN" and uncheck if checked.