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How can a user change the fields displayed in the EP5 Web Exceptions Editing grid in the Web Client

How can a user change the fields displayed in the EP5 Web Exceptions Editing grid in the Web Client?

Problem Statement:

How can a user change the fields displayed in the EP5 Web Exceptions Editing grid in the Web Client?

Cause:

User wants to see the Phone Call Destination field in the telephone exceptions grid.

Resolution:

  1. Log into the EP5 Web Client.
  2. Click the My Preferences hyperlink in the top left corner of the screen.
  3. Scroll down to the Exceptions and Transacitons section of the screen.
  4. From the drop down, select the transaction type for the grid where you wish to add or remove fields.
  5. Use the check boxes to select the fields and the location where you wish to view them: in the grid, or in the More Information screen.
  6. Click SAVE at the bottom of the screen to save your changes. You'll need to close your web browser session and log in again to see the changes.

See screen shot of the field list on the My Preferences screen in Attachments.

 

Attachments:

Web client grid fields.JPG (40 KB)