In EP5 EQClient when running any report, the report does not display in the web browser, but Export to PDF is successful. Error: 'bobj' is undefined.
Issue:
In EQClient when running any report, the report does not display in the web browser, but Export to PDF is successful.
Error in application log or browser error: Error returned: 'bobj' is undefined
Resolution:
Crystal Reports Viewer folder was not populated to the ASP.net 2.0 sub-folder.
Open IIS Manager,
Expand 'Default Web Site',
Expand 'aspnet_client',
Expand 'system_web',
Right-click '2_0_50727' and click Explore, Confirm whether folder 'crystalreportviewers12' exists in that location.
If the folder exists, this KB articles does NOT apply; please renew your KB article search criteria.
If it does not,
Open another instance of Windows Explorer and browse to the following location:
C:\Program Files\Business Objects\Common\4.0\
Right-click and copy the folder 'crystalreportviewers12', Return to the '2_0_50727' folder above and paste the folder 'crystalreportviewers12' into it.
Restart IIS;
Log out of EQClient then log back in;
Test reports.