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Kofax

Labels are missing on all fields in the Web Client Reports schedule reports window in EP5

Problem:

The labels are missing on all fields in the Web Client Reports schedule reports window in EP5

Solution:

This is caused by the short date setting on the EP5 server being set incorrectly.  Our system requires that this be set to MM/dd/yyyy

This can be corrected by setting the following registry key HKEY_USERS\.DEFAULT\Control Panel\International\sShortDate to "MM/dd/yyyy"

You can set this using a .reg file.  Copy the following to a file and change the suffix to .reg and run this on the EP5 server.

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Windows Registry Editor Version 5.00

[HKEY_USERS\.DEFAULT\Control Panel\International]

"sShortDate"="MM/dd/yyyy"

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