Unable to delete a filter within Equitrac Web Client
Problem:
When trying to delete a filter within the Equitrac Web Client, the following error message is returned:
Filter "<FilterName>
Resolution:
The filter that is being deleted is associated with one or more reports. To resolve:
Start Internet Explorer and go to http://localhost/eqclient
Log into the Equitrac Web Client page
Go to Reports > Generate Report
Select the following:
Type: Personal
Highlight each report in turn to see what filter, if any, is associated with it
Select any report associated with the filter and hit Delete
Repeat the steps above for all reports related to the filter
Go to Reports > Scheduled Reports
Select the following:
Subject: All
Format: All
Type: All
Report Status: Scheduled
Select any report that are associated with the filter in question and hit UnSchedule
Once completed,
Go to Maintenance > Filters
Select the filter > Delete