Skip to main content
Kofax

Web Client pages are not displaying properly since CAS Software was moved to the new 2008 R2 Server.

Issue:

Web Client pages are not displaying properly since CAS Software was moved to the new 2008 R2 Server.

See attached document for screenshots of issue

Resolution:

The Static Content was not installed in IIS. See attached for screenshot of Static Content.

  • Open Server Manager
  • Expand Roles
  • Click on Web Server (IIS) in left-hand column.
  • Under Role Services in the right-hand pane > find Static Content under Common HTTP Features.
  • Static Content should be Installed > If not, click on Add Role Service and install Static Content.
  • Web Client pages will now display properly

 

Attachments:

WebClient_Displayed_Incorrectly.docx (153 KB)