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Windows Authentication Dialog Box Appears Instead of the Equitrac Web Client Logon Page with Internet Explorer 11 on Windows 2012 Server

Article # 3015743 - Page views: 244

Problem:

Windows Authentication Dialog Box Appears Instead of the Equitrac Web Client Logon Page with Internet Explorer 11 on Windows 2012 Server

Resolution:

Turn Off Internet Explorer Enhanced Security Configuration under Server Manager.

  • Open Server Manager
  • In left pane, click on Local Server
  • In right pane > in the Properties section > in the middle "grouping" > 3rd item in the second column it will say IE Enhanced Security Configuration and it will be set to On.
  • Click on the On to edit setting
  • You may turn Enhanced Security off for just the Admin or All Users (The Equitrac Service Account should be a local Admin, so you will only need to set the Admin off)

See attached for screenshot