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Kofax

Workstation displays a blue Equitrac splash screen when booting.

Problem:

Workstation displays a blue Equitrac splash screen when booting.

Solution:

This behavior will occur if the Equitrac ShareScan Station embedded client was installed instead of the Equitrac Workstation print client.

  • Uninstall Equitrac ShareScan Station embedded client;
  • Install the Equitrac Workstation Print client - "Equitrac Professional Client.msi" or "Equitrac Professional Client x64.msi"