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Kofax

Workstation displays a blue Equitrac splash screen when booting.

Problem Statement

Workstation displays a blue Equitrac splash screen when booting.

Resolution

  • This can happen if they installed the Equitrac client for ShareScan Stations instead of the print client.
  • Go into add remove programs to uninstall.
  • Install the Equitrac Print client- "Equitrac Professional Client.msi" or "Equitrac Professional Client x64.msi"