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Does Equitrac Support VMware or Microsoft Virtual Server Environments?

Article # 3015952 - Page views: 209

Does Equitrac support the use of VMware or Microsoft Virtual Server environments?

Equitrac's policy regarding the support of our software on VMware or Microsoft Virtual server is as follows:

Equitrac is not virtual software specific.  As long as the hardware and software platforms (operating system) for the software version of Equitrac installed meets or exceeds the minimum specifications per the Equitrac Installation Guide, and sufficient server resources are guaranteed per the Planning guide, Equitrac supports the use of a virtual environment.

If a problem is reported -- specifically those relating to networking or performance -- and the problem is determined to be a virtualization software issue, Equitrac may not be responsible for providing support for that specific issue.

NOTE:  The use of virtualization with Network Address Translation (NAT) is specifically not supported.