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How to Configure Print Tracking to Hide the Pop-up for Specific Printers?

How to Configure Print Tracking to Hide the Pop-up for Specific Printers?

Question

How to Configure Print Tracking to Hide the Pop-up for Specific Printers?  A firm may have printers that are not actually physical printers that they do not want to track such as print to PDF or print to fax. 

Answer:

  1.      Start System Manager, and in the left pane under Classes, select Users.
  2. 2.     Set the tracking behavior for the user classes to "Determined Elsewhere."

    3.     Under Devices, create a Devices classes named "Do Not Track printers" Set the tracking behavior to "Do Not Track"

    4.     Assign the print devices you do not want to get a print popup to this "Do Not Track" class

See also KB 8527 for an alternate resolution.