How to Configure Print Tracking to Hide the Pop-up for Specific Printers? A firm may have printers that are not actually physical printers that they do not want to track such as print to PDF or print to fax.
- Start System Manager, and in the left pane under Classes, select Users.
2. Set the tracking behavior for the user classes to "Determined Elsewhere."
3. Under Devices, create a Devices classes named "Do Not Track printers" Set the tracking behavior to "Do Not Track"
4. Assign the print devices you do not want to get a print popup to this "Do Not Track" class
See also KB 8527 for an alternate resolution.