Timekeeper surname change in AD fails to update
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When a Timekeeper, or user has a last name change in Active Directory, the last name does not update in System Manager / Users.
Since the AD sync looks at the primary pin, or Timekeeper ID and sees that it is already assigned to an existing user, it is ignored. To resolve this:
Go to System Manager / Users
Find the existing user and delete the Timekeeper number, or User ID.
Manually run the AD Import from System Manager / Configuration / AD Sync.
