When using Secure Release in a remote location in a different time zone, how can you have the queued documents show the correct time on the TPC?
The time shown on the Secure Document Release screen on the TPC is based on the DCE time zone, not the DRE or the TPC time zone setting.
Therefore, if they want to have the correct time show on the queued documents in a remote office they will need to have a remote DCE installed in that office and have the TPCs pointed to communicate to that local DCE.
This is the preferred configuration any time a client has a remote office. The remote DCE does not require a license and having it local will improve response time for the terminals.