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After an EP5 server move, DCE, DME, DRE, Scheduler services do not show as registered with the new server name

Issue:

TPCs will not reset and do not load their configuration after a server move;

TPCs show as offline;

No print transactions post into the database;

In System Manager, Software, the DCE, DME, DRE, Scheduler services do not show as registering the new server name, however, CAS registers and is listed with the new server name;

All EQServices start without error and are running in Control Panel.

Resolve:

Browse to the following key in the registry:

[HKLM\Software\Equitrac\Common\CasName]

Attempt to ping the full name specified;

Try changing the string to the IPAddress or remove the domain qualifier on the machine name;

Restart EQ services;

Refresh the Software list in System Manager.

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