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Kofax

Copier is staying in ready mode with TPC disabled but will count.

With the TPC connected to the Xerox copier, the copier is always ready, and users are able to make copies without entering validation on the TPC. The TPC is not in bypass. But, with validation entered on the TPC, is does show the counts.

This can be caused by a defective interface cable between the TPC and the Xerox copier.

Replace the cable and verify that the copier is locked when the TPC is idle.

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