Problem Statement:

Equitrac Terminal has no power.

Resolution:

1. Verify the terminal is plugged in.
2. Verify the power outlet is working.
3. Try a known working power supply.
4. If it is discovered it is the power supply at fault then RMA the power supply.
5. If a working power supply is used and the terminal still does not boot then RMA the Terminal.
6. In some case you may need to replace both.