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Kofax

Nuance ID Card reader - updating firmware

Question:

Where to obtain newer firmware versions for the Equitrac or Nuance ID Card reader? On the Equitrac Partner Portal, only older versions such as 1.12.08 or 1.12.10 are available. 

Answer:

Please use the  software, which includes the latest version of the Nuance ID card reader firmware. The option 'Factory Reset' or 'Restore Reader' will install the latest firmware version.