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Preview Image Still Appears When the Auto Accept Feature for Omtool Scanning Is Enabled

Article # 3015903 - Page views: 172

With Equitrac Professional 5, using Omtool scanning with the "Allow scan preview auto-accept on TouchPoint Console" option enabled in System Manager, when you scan a document, the preview image still appears during a scan.

When using the auto accept feature, you can press the Complete button as soon as the scan is done on the MFP device. A scan count is recorded by the TouchPoint Console, but no scan preview initially appears. However, if the Complete button is not pressed as soon as the can is completed, the preview screen will eventually appear, and the scan can then be accepted.

This behavior may be perceived by users as the auto accept feature not functioning properly, but it is not.  It is working as designed.

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