TPC is showing Invalid Fax Data when using Legacy Dialing

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Issue

Getting Invalid Fax Data when using legacy dialing with TPC (user#client#matter#phone_number#)

Cause

All new RMA TPC's ship out with a newer fax board (+34xxxx). When using legacy dialing, you do not enter a pound after the phone number (user#client#matter#phone_number) OR you downgrade the platform/application to 1.x

Resolution

Do not enter a pound sign after the phone number (user#client#matter#phone_number) OR downgrade the platform/application to 1.x