TPC is showing Invalid Fax Data when using Legacy Dialing
Article # 3015919 - Page views: 168
Issue
Getting Invalid Fax Data when using legacy dialing with TPC (user#client#matter#phone_number#)
Cause
All new RMA TPC's ship out with a newer fax board (+34xxxx). When using legacy dialing, you do not enter a pound after the phone number (user#client#matter#phone_number) OR you downgrade the platform/application to 1.x
Resolution
Do not enter a pound sign after the phone number (user#client#matter#phone_number) OR downgrade the platform/application to 1.x