Created new printers and now users are not getting popups. Same Printers, just renaming printers and updating drivers.
Bug with Print Client EP5.5; Update Print Client with EP550-HF-226742-WinClient hotfix or later.
This hotfix is only for EP5.5; if you have an older version, you will have to upgrade your EP5 System to EP5.5 to use this fix.
If you are a client, please contact Nuance / Equitrac Support to assist with hotfix or upgrade.