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EP5: Extended characters with an accent are case sensitive when using the search function in the print client

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Article # 3016042 - Page views: 123

Problem Statement:

Extended characters with an accent are case sensitive when using the search function in the Equitrac Professional 5 print client.  

Resolution:

This issue is resolved by the hotfix EP57 HF 353573 DCE  which is available on the Partner Portal.  Please read and follow the Release Notes document included in the hotfix package for the appropriate steps to apply this hotfix.