Skip to main content
Kofax

How do you purge the cache for the EQ Scheduler service

How do you purge the cache for the EQ Scheduler service? Problem Statement: How do you purge cache for the EQ Scheduler service? Cause: Corrupt scheduler bin files. Resolution: Perform the following steps to recreate the necessary BIN files: 1.     On the Equitrac server, stop the EQ Scheduler service. 2.     Using Windows Explorer, navigate to the following location: Win 2008: c:\users\\AppData\Local\Equitrac\Equitrac Platform Component\5\EQSchSrv Other Win OS: C:\Documents and Settings\\Local Settings\Application Data\Equitrac\Equitrac Platform Componet\5\EqSchSrv 3.     Rename the *.BIN files to *.BAK (AlertCache.BIN and SchedulerLocalDB.BIN). 4.     Restart the EQ Scheduler service;  new Scheduler BIN files will automatically be created.