Skip to main content
Kofax

EP5 Install Error 1904: Module ... CEReportSource.dll failed to register

During installation of EP 5 you encounter the following error:

Error 1904.

Module . . .CEReportSource.dll failed to register

The full error is:

Equitrac Professional 5.5.0 Installer Information

Error 1904.Module c:\Program Files (x86)\Business Objects Enterprise 12.0\win32_x86\CEReportSource.dll failed to register. HRESULT -2147010895. Contact your support personnel.

Abort Retry Ignore

Solution:

Abort the installation. Download and install the Microsoft Visual C++ 2005 SP1 Redistributable Package (x86). Then rerun the installation.

You can download the Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) here:

http://www.microsoft.com/en-us/downl...s.aspx?id=5638

Note: You should install the x86 components linked to above, even if you are running a 64-bit version of Windows. This is because the Crystal Reports runtime components run as 32-bit, and therefore require the 32-bit version of the libraries.